Dear visitors, users and customers of our site,
We are the team of “Led Specter” Ltd., a legal entity, administrator of personal data, registered in the Commercial Register at the Registry Agency with UIC 201119810 with headquarters and management address in Sofia, Triaditsa district, Gotse Delchev quarter, Georgi Izmirliev Str., block 235, entrance J, floor 2, apt. 113. As subjects of personal data, you could contact us using at least one of the following methods - by calling us at 0885626909, sending us an email at [email protected] or visiting us at our office located at - Sofia 1407, Lozenets residential district, 1-3-5 Rusaliyski Prohod Str.
Driven by our desire to meet the strictest European requirements in providing quality service to our clients and/or users of our site, “Led Spectrum” Ltd. is committed to maintaining a high standard of protection of your personal data. Since we want you to feel confident that when you communicate with “Led Spectrum” Ltd., your personal data is in good hands, we strictly comply with the provisions of the General Data Protection Regulation (Regulation 2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, the Personal Data Protection Act and the relevant internal laws and regulations and all instructions of the Personal Data Protection Commission in the process of collecting, processing and using data. In addition, “Led Spectrum” Ltd. maintains appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction or damage.
For these reasons, we ask you to take a moment to familiarize yourself with our Privacy Policy, which you can access at any time on our page.
What is personal data and can I use the site without providing it?
Personal data is any data that can be linked to a specific or identifiable person. This includes, for example, your name, telephone number, postal or email address, identification number, location data, online identifier. In principle, you can use our website without providing any personal data.
What personal data do we collect and process?
We collect personal data of our employees, potential employees, customers, suppliers, business contacts, and website visitors and users. If the data we collect is not listed in this Privacy Policy, we will provide individuals (where required by law) with appropriate notice of what other data will be collected and how it will be used.
“Led Spectrum” Ltd. collects personal data through its website in two ways:
o directly (for example, when you provide personal data to request a quote from us, register an account, order our products, apply for a job, and the like); and
indirectly (for example, through the technology of our website).
Depending on how you use the website www.supersound-bg.com, you could fall into a different group of data subjects, and for each of them the processing of personal data may include different categories of data, purposes and grounds, storage periods, protection measures, etc. Please note that it is possible for the same person to fall into more than one of the listed groups at the same time (for example: each Registered User is also a Visitor).
Visitors
A visitor is any person who loads the page www.supersound-bg.com in their web browser (regardless of whether by directly entering the email address in the browser, or through a link from another internet site or resource).
Categories of data that may be processed:
Online identifiers stored in local cookies on the visitor's device/browser; Location data provided by the visitor; country/city data based on the IP address of the user's device, an invariable part of the information received from each website; Information about actions taken by the subject on the Platform; Subject's preferences regarding specific aspects and settings of the platform's functionalities; Information about the type of browser/device used.
Purposes of processing: Providing basic and auxiliary functions necessary for the correct and full functioning of the Platform; Counting the attendance of the Platform; Providing necessary conditions for the implementation of marketing platform services.
Registered users
A registered user is any Visitor who has registered on the website www.supersound-bg.com by selecting the "Save my information for future orders (Registration)" checkbox and entering a username and password, which creates a so-called profile or account. If you prefer to have a separate registration with us, we require that you provide us with your name, address for delivery of goods and services and issuance of official documents, and e-mail and telephone, as well as choose a secret password to access your profile. We may send you an e-mail to confirm registration. We require this data in view of our contractual and renegotiated relations with you in connection with processing orders, including acceptance, validation, shipping and invoicing of the same; resolving problems related to order cancellations or any other problems related to orders, purchased goods or services. This data is also required by law to provide you with the opportunity to return orders and in cases of refund of paid amounts.
Categories of data that may be processed: name and surname, e-mail address, telephone number, address.
Purposes of processing: Providing the user with the opportunity to register an account, enabling the use of services on the Platform, such as: making purchases, saving purchase history for the purpose of faster repeat shopping from us, the opportunity to subscribe to the website's newsletter.
Platform Clients
A Client of the Platform is any Visitor and/or Registered User who purchases an item from it.
Categories of data that are processed: name and surname, delivery address, e-mail address, telephone number and bank account, if payment is made by bank transfer, information about the type of browser/device used and the IP address of the client device.
Purposes of processing: Execution of a purchase contract from the Platform and delivery of the purchased goods and/or services.
Additional data that we may process in connection with:
Phone Calls - Our operators take phone calls to answer any inquiries from our clients and potential clients.
If you are our potential customer, you are calling us for the first time and/or you would like to place an order by phone or just receive information from us about a certain product, which requires additional verification on our part and, respectively, feedback from us, we will record your name, phone number and the questions you are interested in so that we can fulfill the purpose of your call. We process this data based on your explicit request and store the information we collect in this way only until we have achieved the purpose of its collection - to place an order for an item by phone or to respond to your inquiry.
ONLINE CHAT You can also make an inquiry or order by contacting us via Skype (angel.angelov997) as the service is not a social plugin to our site. If you wish to place an order via chat or just receive information from us about a certain service, which requires additional verification on our part and, respectively, feedback from us, we will record your data so that we can fulfill the purpose of your inquiry. We process this data based on your explicit request and store the information we collect in this way only until we have achieved the purposes for which it was collected.
С изключение на определена информация, която се изисква от закона, Вашето решение да ни предоставите лични данни, е доброволно. Следователно няма да бъдете подложени на неблагоприятни последици, ако не желаете да ни предоставите своите лични данни.
If you provide us with personal data of another person (e.g. you place an order for an item as a gift, you assist a person in receiving an item from us), you are responsible for ensuring that the person has provided you with their personal data legally and is familiar with the information contained in this Privacy Policy, and that the person agrees to sharing the information with “Led Spectrum” Ltd.
Data of minors
If you are a minor, you may not use our services without the express written permission of a parent or guardian. If you use our website without such permission, you are concealing important information from us and misleading us. In this case, we are not responsible for any circumstances or events arising as a result of this misrepresentation on your part.
As a Data Administrator, we do not collect personal information from minors that could lead to their identification, except in cases provided for by law - when employing minors, but only after permission from the Labor Inspectorate.
Explanation of some processes and technical steps
By registering on the Platform, the Visitor (Registered User) receives a so-called account:
Private user profile: A separate part of the Platform containing information about the user, required by the Administrator, stored by him, used and processed in accordance with this Policy. Access to the user profile by the Registered User is achieved by entering the username and password specified by him and possibly through other technical mechanisms. The user profile also serves the communication between the User and the Administrator.
Do you provide additional guarantees for my data online?
We protect the security of the personal data of users and customers of our website and related systems by using various technical and organizational measures. To ensure the safe transfer of personal data, we use the SSL encryption protocol. This method is successfully applied throughout the world wide web. In this way, all personal data (names, addresses, payment details, etc.) is encrypted and transmitted securely over the Internet. You will recognize that you are in a secure area by the symbol (closed padlock) in your browser.
Please note that despite the measures we have taken to protect your data, data transmission over the Internet or other open networks is never completely secure and there is a risk that your personal data may become accessible to unauthorized third parties. For this reason, we ask you to treat your password for accessing the site with care and not share it with anyone.
Personal data when placing an order
Our website allows you to purchase items. For this purpose, we provide your data if necessary to one of the following payment service providers specified in the ordering process. Payment can only be made via the specified online payment methods.
Cash on delivery payments are processed by "Econt Express" EOOD ("Econt", "Econt") and you can read their privacy policy at
https://www.econt.com/econt-express/privacy-policy
Debit/credit card payments are processed by PayPal (PayPal refers to PayPal (Europe) S.a.r.l. et Cie, S.C.A. and its subsidiaries or affiliates) and you can read their privacy policy at https://www.paypal.com/bg/webapps/mpp/ua/privacy-full?locale.x=bg_BG.
Payments with debit/credit cards are also processed by ePay (“ИПЕЙ” AD with UIC 131409398) and you can read their privacy policy at https://www.epay.bg/v3main/front/declaration.
For the purposes of processing your order, we store and process your first and last name, address, email and mobile phone number. For the purposes of the necessary processing of the payment, in certain cases the following data is additionally required: when paying by card, your full name, email address and credit/debit card details are required.
We do not store credit/debit card numbers, but transmit them directly to the payment service provider.
The data necessary for the performance of the distance contract are provided only to the necessary extent to other third parties (e.g. courier and forwarding companies, payment services, etc.) within the framework of registration and for the sale of goods. Our service providers have the right to use the data provided to them only to fulfill their obligations, but not for any other purposes.
Customers on our site have the opportunity to purchase goods on lease by going through the procedure "online application for targeted consumer credit", described on our page - https://www.supersound-bg.com/%D0%BB%D0%B8%D0%B7%D0%B8%D0%BD%D0%B3. Both "Led Spectrum" OOD and "TBI Bank" EAD are obliged, when processing the personal data of customers who have applied for leasing, to comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Personal Data Protection Act. The Privacy Policy of “TBI BANK” EAD, available on the Bank’s website – www.tbibank.bg and the Privacy Policy of “Led Specter” OOD, available on
the merchant’s website www.supersound-bg.com, provides information on the responsibility assumed by both companies as personal data controllers, the purposes and grounds for processing personal data, the categories of personal data they process, the recipients of personal data, the rights in relation to the processing of personal data and the manner in which they can be exercised, as well as the data storage periods.
Do we include (links to) third-party websites and programs?
Our website may include:
o Links to and from the sites of our partner networks and advertisers, including the developers of our website.
o Some third-party programs (plugins and applications). In such a case, please note that these third parties may process your personal data collected through such programs for their own purposes.
If you click on any of these links, please note that each has its own privacy policy. We do not control these websites/apps and are not responsible for their policies. When you leave our website, www.supersound-bg.com, we recommend that you read the privacy notice of each website you visit.
Do you use social or other plugins?
Yes. For the layout of our website and for the provision of additional functions, we have integrated the following external services:
On our website we use so-called social plugins ("plugins") of the social network Facebook, which is owned by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by the Facebook logo or the texts "Social Plugin from Facebook" and "Facebook Social Plugin". An overview of Facebook plugins and what they look like can be found at: https://developers.facebook.com/docs/plugins.
When you open a page of our website that contains such a social plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser and embedded in the page. Through this embedding, Facebook receives information that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are not logged in. Your browser will send this information (including your IP address) directly to a Facebook server in the USA and it will be stored there.
When you interact with the plugins, for example, use the "Like" button or leave a comment, this information will also be sent directly to a Facebook server and stored there. In addition, the information will be published on your Facebook account and your friends will have access to it.
Facebook may use this information for advertising purposes, market research and the needs-based design of pages on the social network. Facebook will also create profiles about usage, interests and connections in order to evaluate, for example, the use of
Information on the purpose and scope of data collection and its further processing and use by Facebook, as well as your related rights and setting options to protect your privacy, can be found on Facebook's privacy policy page at: http://www.facebook.com/policy.php.
If you do not want Facebook to associate the data collected on our website directly with your account, you must log out of your social network account before visiting our website. You can also completely prevent the loading of Facebook plugins by using browser add-ons, such as the "Facebook Blocker" (https://www.comparitech.com/blog/vpn-privacy/stop-facebook-tracking/).
YouTube
A plugin or other option is used on our website to connect to the YouTube video platform. If you visit a page of our website that has a YouTube plug-in or a YouTube connection and click on the YouTube graphic, a connection is established to the YouTube servers and the YouTube data controller learns that you have visited us.
If you are logged in to YouTube at the same time, YouTube, as the controller, will receive additional data about your surfing behavior. If you do not want this to happen, please log out of YouTube first. We would like to point out that as the operator of our website, we do not receive any information from YouTube about the content of the transmitted data and how it is used.
The controller of this personal data is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
You can find more information about the data protection of YouTube Inc. at: https://policies.google.com/privacy?hl=bg&gl=bg.
We have links and buttons to and from Twitter on our website. Twitter is a multilingual, publicly accessible micro-blogging service where users can publish and distribute so-called "tweets", i.e. short messages that are limited to 280 characters. These short messages are available to everyone, including those who are not logged in to Twitter. The publications are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow the users' tweets. Twitter also allows the use of hashtags, links or retweets.
Twitter is owned by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
There is an integrated Twitter button on every page of our website. Further information about them can be found at https://about.twitter.com/de/resources/buttons. When using the buttons, Twitter receives information on which sub-page of our website it was used. The purpose of the buttons is to quickly share information on the social network and to increase the number of our visitors by sharing content.
If the user is logged in to Twitter at the same time, Twitter records the duration and visits to each page of our website and associates this behavior with the user's account on the social network. This information is collected regardless of whether the user clicks on one of the social network buttons on our website or not.
The applicable data protection provisions of Twitter are published at https://twitter.com/privacy?lang=en.
Google Maps
Our website uses Google Maps (AP'I) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (national) maps to visualize geographical information. Using this service will show you our location and make it easier for you to find us.
If you do not agree to the future transmission of your data to Google for the use of Google Maps, you can completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. In this case, Google Maps, as well as the map display on this website, cannot be used.
Google's general terms and conditions can be found at: https://policies.google.com/terms?hl=bg
Additional terms of use can be found at: https://www.google.com/intl/bg-US/US/help/terms_maps.html
You can find detailed information on data protection in connection with the use of Google Maps on the Google website ("Google Privacy Policy") at: https://policies.google.com/privacy?hl=bg
Online presence in social media
We maintain an online presence on social networks and platforms (e.g. Facebook, YouTube, Twitter). It is important to note, however, that we are not the controller of the personal data you provide on them, and that each social network has its own privacy policy, which we recommend that you familiarize yourself with.
We give you the opportunity to comment on our posts, give ratings or contact us via social media, which you do with your own consent and personal responsibility, and we cannot be held responsible for the data you share publicly. In principle, there is no set retention period for your posts. You can delete your posts from our Facebook fan page and other platforms at any time.
Do you use cookies and similar technologies?
Please note that we use some web analytics and other web-based tools. Some of these web-based tools use "cookies".
This website uses the functions of Google Analytics, a web analytics service. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". The information generated by the cookies about your use of this website is transmitted to a Google server in the USA and stored there. For more information about the handling of user data in Google Analytics, please visit Google's privacy policy: support.google.com/analytics/answer/6004245.
You can prevent the storage of your cookies by adjusting the settings on your browser software. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Google from collecting and processing data (including your IP address) related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout
You can prevent the collection of your data by Google Analytics by clicking on the following link: tools.google.com/dlpage/gaoptout and rejecting the cookie setting, which prevents the collection of your data when you visit this website in the future.
Below is information about how “Led Specter” Ltd. uses cookies and similar technologies on its website.
What are cookies?
“Cookies” are text files containing a small amount of information that are downloaded to your computer or mobile device when you visit a website and allow a website to recognize your device.
Why do we use cookies and similar technologies?
Cookies perform many different tasks, such as allowing you to navigate between pages efficiently, remembering your preferences, and improving your user experience. They can also help ensure that the ads you see online are more relevant to you and your interests.
What
cookies
do you use
?
Some of the cookies we use do not collect information that identifies visitors. For example:
o Performance cookies.
o Targeting cookies.
In other cases, we may associate cookie information with an identifiable individual. For example:
o If we send you a targeted email that includes pixel tags (web beacons), cookies, or other similar technologies, we will know whether you open, read, or delete the message.
Do you use third-party cookies?
Some of the cookies we use are from third-party companies, such as Google Analytics, Facebook, Google, to provide us with web analytics and intelligence about our website. These companies use programming code to collect information about your interaction with our website, such as the pages you visit, the links you click on and how long you are on our site. This code is active only while you are on the website of “Led Specter” Ltd. For more information about how these companies collect and use information on our behalf, please see their privacy statements/policies: Facebook, Google, Google Analytics and others.
Do
they
use tracking technologies without cookies?
We may also use pixel tags (so-called web beacons, including so-called conversion pixels) or other technologies for similar purposes, as stated above, and we may include them on our site or in marketing communications to determine whether messages have been opened, clicked on. Web beacons do not place any information on your device, but they can work together with cookies to monitor website activity. The information below about cookies also applies to pixel tags and similar technologies. Conversion pixels are small pieces of code placed on a specific web page that are triggered when someone visits a page, resulting in an increase in the number of cookies.
What do I do if I do not want cookies?
By using our website, you agree that we may place cookies on your device as explained below.
If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies from being placed on your device, you can change your browser settings to do this.
Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. More detailed information about this can be found at the following links:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: http://help.opera.com/Windows/10.20/en/cookies.html
Please note that the functionality of our website may be limited if certain cookies are not accepted. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our website.
What types of cookies are there and which ones does our
website use?
The cookies used on the website www.supersound-bg.com are categorized based on the categories found on the European Commission website (http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm ) and other public sources.
However, it is important to note that not all cookies can be used on all websites. A list of cookies used by our website by category is set out below. More information about cookies can be found at the following internet addresses: http://www.allaboutcookies.org/ and http://www.youronlinechoices.eu/.
CategoryExamplesPerformance cookies
(performance cookies)
:
These cookies collect information about your visit to and use of our website, such as which pages you visit most often and whether you receive error messages from web pages. These cookies do not collect information that identifies the visitor. All information that these cookies collect is anonymous and is only used to improve the way the site works. We categorize the following as performance cookies:
shi
–
“Cookies” may be placed on sites that are not ours, so when you click on an advertisement of “Led Specter” OOD located on these sites, “Led Specter” OOD is provided with information about the effectiveness of our advertising.
Who has access to my personal data and what are the purposes of their processing?
Within our organization, only employees whose direct duties are related to the activities for which the relevant personal data are processed have access to your personal data. Our employees will have access to your personal data for the purposes of fulfilling orders placed through the company's website, by phone or email, preparing offers or preparing documents for tax purposes - invoices, bills of lading and others, but they are bound by a confidentiality obligation relating to the data to which they have access. They are duly informed of the importance of complying with the confidentiality obligation and are responsible for complying with this obligation.
For the purposes of processing your order, we store and process your first and last name, address (if you wish to issue an invoice or deliver to an address), email and your mobile/landline phone number.
When you request a quote, we store and process your first and last name, address (only if explicitly provided by you), email and mobile/landline phone number.
When reviewing requests, complaints, claims and the like submitted by you, we store and process your first and last name, address, email and mobile/landline phone number, in certain cases when required by law and other personal data from your ID card.
The data necessary for the implementation of your order are provided only to the necessary extent to other third parties (e.g. courier and forwarding companies, payment services, etc.) within the framework of its implementation. Our service providers have the right to use the data provided to them only to fulfill their obligations, but not for any other purposes, unless you provide them with your explicit consent to do so.
Our company does not provide third parties with personal data for advertising purposes.
How do we use the personal data we collect from the website?
We only use your personal data where this is necessary for specific purposes as explained in this Privacy Policy.
Where the Privacy Policy discloses that we rely on our legitimate interests for a particular purpose, we consider that our legitimate interests are not overridden by your interests, rights or freedoms, due to:
(i) the transparency we provide in relation to processing activities;
(ii) our approach to privacy;
(iii) our regular privacy reviews; and
(iv) the rights you have in relation to processing activities.
We will process your personal data for the above purposes based on your prior consent, to the extent that such consent is required by applicable law.
We will not use your personal data for purposes that are incompatible with the purposes for which you have been informed, unless this is required or permitted by law, or is in your vital interest (e.g. in the event of a medical emergency).
How long will you keep my personal data?
The data we collect about you will be stored and processed on secure devices. We will only retain it for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of compliance with legal, accounting or reporting requirements. In order to determine the appropriate retention period for your personal data, we take into account the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes by other means and the applicable legal requirements.
For example, the retention period for your personal data for the following specific purposes is:
1) Correspondence, complaints and alerts, requests, incl. by e-mail - up to 5 years (depending on each specific case) from the termination of the file in order to protect our legitimate interest (Art. 6, par. 1, item "f" of the GDPR).
2) CVs and related documents of job applicants for “Led Spectrum” Ltd. - up to 1 month from the termination of the procedure
3) Business contracts - up to 5 years (depending on each specific case) from the termination of the contractual relationship in order to protect our legitimate interest (Art. 6, par. 1, item "e" of the GDPR).
4) "Cookies" - until they are deleted by you or up to 6 months from the last use of the site.
The specified periods may be changed, in accordance with the requirements of the current legislation.
When resolving disputes and conducting legal proceedings, it is possible to retain data for a longer period than the specified periods - until the final conclusion of the dispute and legal proceedings.
What are my rights regarding the personal data provided by me and how can I exercise them?
According to the General Data Protection Regulation and the Personal Data Protection Act, you have the right to free information about what data about you is stored, as well as the right to correct, delete or block the data. For this purpose or for further information and to exercise your right to appeal, please contact us using the contact details provided on the website www.supersound-bg.com or in the introductory paragraph of this document.
If you wish to exercise any of the rights listed below, please contact us:
Right to request access to your personal data (commonly referred to as a “data subject access request”). This allows you to obtain a copy of the personal data we hold about you and to check whether it is being processed lawfully.
Right to request rectification of the personal data we hold about you. This allows you to have any incomplete or inaccurate data we hold about you corrected. However, we may need to verify the accuracy of any new data you provide to us.
Right to request restriction of processing of your personal data. This allows you to contact us with a request to cease processing your personal data in the following cases: a) if you want us to prove the accuracy of the data; b) where you believe that our use of the data is unlawful; c) where you require us to retain the data even if we no longer need it because you need to establish or prove legal claims; or d) where you have objected to the use of your data but we need to verify whether we have legitimate grounds to use it.
Right to request the erasure of your personal data. This right enables you to contact us with a request to delete or remove your personal data where there is no legitimate reason for us to continue processing it. In addition, you have the right to request that we delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where you suspect that we may have processed your information in a manner that is not in accordance with legal requirements or where we are required to delete your personal data in order to comply with legal requirements. Please note that for certain purposes we may be legally obliged to retain your personal data.
Right to object to the processing of your personal data where it is based on a legitimate interest (or that of a third party) and there is a basis for your specific interests which makes you oppose the processing of your personal data on that ground, as you consider that the processing infringes your fundamental rights and freedoms. You have the right to object where we process your personal data for direct marketing purposes.
Right to request the transfer of your personal data to you or to a third party. We will provide you or a named third party of your choice with your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information for which you have initially provided your consent for us to use or which we have used to enter into a contract with you.
We will do our best to respond to any legitimate request within seven days of your submission, but no later than thirty days of your submission. It may take us longer if your request is particularly complex or you have made several requests. In such cases, we will notify you and keep you informed.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting us in writing (and electronically). Please note that this will not affect our right to process personal data obtained before your consent was withdrawn, or our right to continue to process some of the data based on other legal grounds, regardless of your lack of consent.
There are also cases in which you may receive partial assistance from us within the framework of the law in exercising your rights (for example, in correcting personal data that we are obliged by law to maintain strictly in the form in which we received them from third parties, including obtained from public registers, in accordance with the law), as current as at the time we received them, and accordingly we will only be able to direct you to these third parties to exercise your rights against them.
If, despite our commitments and efforts to protect your personal data, you believe that your data privacy rights have been violated, “Led Specter” OOD will consider any inquiry or complaint in this regard. In addition, you have the right to file a complaint at any time with the Personal Data Protection Commission (address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., GPS coordinates: N 42.668839 E 23.377495, e-mail: [email protected], website: www.cpdp.bg). Before you file a complaint with the Personal Data Protection Commission, we would like to get acquainted with your grounds for complaint and claims and do everything possible to resolve them.
This Privacy Policy has been approved by us, adopted on 23.05.2018, updated on 26.02.2019 and is an integral part of the General Terms and Conditions of Use of the site.
In the future, it is likely that we will need to update this Privacy Policy from time to time, in response to changing legal, technical or business processes. Therefore, we reserve the right to change and/or supplement this Policy at any time, with the changes coming into effect immediately upon their publication on the website, unless otherwise stated in the updated version of the Policy. The Policy may be updated at any time without special notice to the users of the site.
For this reason, and since we cannot be held responsible if a user of the website is not familiar with the latest version of this Policy, we recommend that you periodically review this page for the latest information on our privacy practices.